['Privacy Policy\n\nAt Éloquence Language Services, protecting your privacy is of utmost importance. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you use our online platform and services related to language education and tutoring.\n\nInformation We Collect \nWe collect information that you voluntarily provide to us when you register for courses, participate in workshops, communicate with our team, or otherwise use our services. This may include your name, contact details, payment information, language proficiency, and preferences. We may also gather information automatically through cookies and similar tracking technologies to enhance your user experience on our online platform.\n\nUse of Your Information \nYour information is used to deliver and improve our tutoring services, manage registrations and payments, provide customer support, and communicate important updates about our offerings. We ensure that your data is processed lawfully, transparently, and for legitimate purposes, including compliance with applicable legal obligations such as the GDPR.\n\nData Sharing and Disclosure \nWe do not sell your personal data to third parties. Your information may be shared with trusted service providers who assist in operating our services, such as payment processors and IT support, under strict confidentiality agreements. Additionally, we may disclose your data if required by law or to protect our legal rights.\n\nData Retention \nWe retain your personal information only as long as necessary to fulfill the purposes outlined in this policy, including legal, accounting, or reporting requirements.\n\nYour Rights \nUnder applicable data protection laws, including the GDPR, you have rights regarding your personal data, including the right to access, rectify, erase, restrict processing, object to processing, and data portability. To exercise these rights, you may contact us via the postal address provided below.\n\nSecurity \nWe implement appropriate technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Despite these measures, no method of transmission over the internet is entirely secure; therefore, we cannot guarantee absolute security.\n\nCookies and Tracking Technologies \nOur online platform may use cookies to enhance user experience, analyze site usage, and facilitate certain functionalities. You can manage cookie preferences through your browser settings.\n\nChildren’s Privacy \nOur services are not directed toward individuals under the age of 16. We do not knowingly collect personal information from children without parental consent.\n\nContact Information \nFor any questions or to exercise your data protection rights, please contact us at the following address:\n\nÉloquence Language Services \n18 Rue de la Paix, 3rd Floor \n69002 Lyon, Auvergne-Rhône-Alpes \nFrance\n\nWe are committed to maintaining your trust and protecting your privacy while providing high-quality language education and tutoring services. Thank you for choosing our online platform.', 0.0009852, 'gpt-4.1-mini']